Operational Supervision for Foremen and Technical Supervisors (English Edition)

Lead Your Shift with Operational Discipline and Visible Safety Leadership

1. Introduction

In industrial and mining operations, frontline supervisors connect management’s strategy with work on the ground. They are responsible for the continuity and efficiency of each shift. This course strengthens frontline leadership through three areas: operational discipline, a visible safety culture and awareness of regulatory requirements. Through case studies, role-plays and simulations, you will gain tools to manage the human side of operations and strengthen team accountability from your very next shift.

• Dates: 17 and 18 March 2027, Wednesday and Thursday, from 09:00 to 12:00


• Format: Blended, with live online sessions and independent work


• Duration: 8 hours


• Group size: 15 to 20 participants


• Level: Professional course, EQF Level 5

Our experience: Our lead instructor has coordinated training programmes for more than 3,500 plant and office professionals across four continents.

2. Programme structure

Two live sessions (6 hours) plus independent work (2 hours).

Schedule: Wednesday and Thursday, 09:00–12:00.

3. Skills you will develop

What you will be able to do

• Take on the technical, legal and operational responsibilities of a supervisor.


• Move from carrying out technical work to leading people.


• Make decisions under pressure when several operational issues arise at once.


• Manage different team members on your shift, including experienced staff, newcomers and those resistant to change.


• Organise the shift using visual boards, prioritisation matrices and handover procedures.

4. Who the course is for

This course is designed for frontline professionals in mining and high-risk process industries:

• Foremen and shift leads


• Production and maintenance supervisors


• Mechanics and electricians who coordinate work


• Frontline team leaders


• Senior operators moving into supervisory roles

5. How you will learn

• Learn. Practical live sessions featuring real plant and team leadership cases.


• Practise. Group role-plays and simulations in which you make decisions under pressure, as you would on a real shift.


• Apply. In the second session, you will work with your group to resolve a plant operations crisis in the case study “Night Shift: The Perfect Storm.” For the independent work, you will prepare a plan with three key actions for your next shift.

On completion, you will receive a Leapman Academy Certificate of Achievement. To qualify, you must attend at least 80% of the course and achieve a final score of 70/100 or higher.

6. Instructors

• Pedro Balsa is Managing Director of Leapman. A mining engineer with an MBA, PMP® certification and PRINCE2® Practitioner qualification, he has more than 20 years of experience in mining, energy and industrial projects across 21 countries. He has designed and delivered training for operational staff in mining and industry, with a focus on strengthening safety culture. He also teaches project management at CEU and UNIE.


• Carlos J. Pampliega is Vice President of the PMI Madrid Spain Chapter. An architect, PMP®, Certified Associate in Risk Management and Professional Scrum Master, he has experience in planning, delivery control and stakeholder coordination. He has led more than 100 projects with PMideas and is Academic Director of the Project Management Programme at CEU San Pablo Business School.

7. How to enrol

Reserve your place
Places are limited to 15–20 participants per group.

1. Email info@leapman.eu with your name, company, phone number and the course edition you are interested in.


2. We will confirm your place.


3. We will email you the payment details.


4. For invoicing, please provide your company’s legal name, address and tax identification number (CIF/NIF).

Is this course right for you?

Email info@leapman.eu, and we will be happy to advise you.